Returns & Exchanges
At ONX Sports, INC, we stand behind our high-performance gear; if you are not completely satisfied with your purchase, you can return or exchange unused items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the sports equipment you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached to ensure the gear remains in mint condition during transit.
Attach Shipping Label
Download and print the prepaid shipping label provided through our portal and securely affix it to the outside of your return box.
Drop Off and Refund
Hand over your package to the designated carrier; once our warehouse inspects the items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing